Privacy Policy

The Privacy Policy of Prakash Furniture Mall outlines the manner your data is collected and used by us. You are advised to please read the Privacy Policy carefully. By accessing the services provided by Prakash Furniture Mall or any other Prakash Furniture Mall owns and operated web-site you agree to the collection and use of your data by Prakash Furniture Mall in the manner provided in this Privacy Policy.

If you have questions or concerns regarding this statement, you can contact us at: +91-9461210664or email us at in prakashfurniturebwr@gmail.com

The Policy does not apply to the procedures and practices followed by entities that are not managed, owned or controlled by Prakash Furniture Mall or to the people that are not engaged, employed or managed by Prakash Furniture Mall.

Through this document, we wish to make you:

Feel at ease while using our websites;
Feel confident while sharing information with us;
Be aware that you may contact us with your questions or concerns about privacy on this website;
Be aware that by using our websites you are voluntarily and unconditionally agreeing to the collection of certain data.

Information that may be collected from you?

Prakash Furniture Mall collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our website and other websites accessible from them.

Kindly, note that Prakash Furniture Mall does not access or store your Payment Card details (i.e. credit/debit card number, expiration date, CVV etc.)/bank account details/UPI details etc. When you make a purchase using your card/net banking/UPI, all required transaction details are captured on the secured payment page, and encrypted using Industrial Strength Cipher, and are securely transmitted to your card issuer/bank/payment applications for obtaining an authorization decision. At no point of time during the purchase process or thereafter does Prakash Furniture Mall have access to, or store, your complete card account or Bank account or UPI information.

We may collect additional information in connection with your participation in any promotions or contests offered by us and the information you provide while giving us feedback or completing profile forms. We also monitor customer traffic patterns and website use, which enables us to improve the service we provide. We will collect only such information as is necessary and relevant to us to provide you with better services available on the website.

While you use our website, we may have automatic access to (receive and collect) certain anonymous information in standard usage logs through our web server, obtained from “cookies” sent to your browser from web server cookies stored on your hard drive, including but not limited to:

Computer-identification information.
IP address, assigned to the computer/machine which you use.
The domain server through which you access our services.
The type of computer/machine you are using.
The type of web browser you’re using.

While you are transacting on our website personally identifiable information collected about you may include:

First and last name.
Email addresses.
Contact details including phone numbers.
PIN/ZIP code.
Demographic profile (like your age, gender, occupation, education, address and durables owned).
Personal preferences and interests (such as books, movies, music and so on); and
Your opinion on services, products, features on our websites.

We may also collect the following information about:

The pages you visit/access
The links you click on our website
The number of times you access the page
Things you view, add to bag, add to wish list
Other websites you open simultaneously while browsing on ours

When / How do we collect the information?

We will collect anonymous traffic information from you when you visit our website.

We collect the personally identifiable information from you when you register with us or you transact as a guest. During registration you are required to give us your contact information (such as name, email address, date of birth, gender, billing address, delivery address, pin code, mobile number, occupation, interests etc.). Upon registration users may receive communications from Prakash Furniture Mall (e.g. newsletters, updates). Even when you transact as a guest, we collect identifiable information (such as name, email address, date of birth, gender, billing address, delivery address, pin code, mobile number etc.).

We use this information to contact you about the services you are using on our website and services in which you have expressed interest.

When you purchase a product or service from us, we request certain personally identifiable information from you on our order form, in order to be able to fulfil your requested service. You are required to provide contact information (such as name, email, mobile number and shipping address).

We use this information for billing purposes and to fulfil your orders. If we have trouble processing an order, we will use this information to contact you.

You have the option to provide demographic information (such as occupation, education and gender) to us; we encourage you to submit this information so that we can provide you better and more personalized experience on our website.

We will collect personally identifiable information about you only as part of a voluntary registration process, guest check out, on-line survey, or contest or any combination thereof.

If you use a bulletin board or chat room on this website, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in those forums.

How is the information used?

We use your contact information to send you:

Password reminder and registration confirmation.
OTP
Special offers, promotional and transaction message(s).
Changes in the service policies or terms of use.
Event based communications such as order information, renewal notices, invites, reminders etc.
 
We use your personal information to:

Improve personalized features on our websites to enhance your shopping experience.
To contact you for your account / profile related matters or any other reason as may be necessary.
To provide the services requested by you example deliver merchandise ordered by you.
To preserve social history as governed by existing law or policy.

We use anonymous traffic information to:

Remember you in order to deliver better and more personalized service e.g. track your entries in our promotion schemes;
Recognize your usage privileges to our website.
Administer and manage smooth functioning of our website by diagnosing problems.
Track your session and activities so that we can understand better how people use our website.

Who do we share your information with?

We do not share or rent your information with third parties except our agents and alliance partners.

Agents

We use the services of our enabling partners such as outside shipping companies, resellers, business associates to fulfil orders, and credit / debit card processing companies/banking partners to process the payment for goods and services ordered from Bata.in website. These entities do not retain, store, share or use personally identifiable information for any other purposes.

Alliance Partners

We will share your information with our alliance partners who work with us or on our behalf to help provide you the services. An alliance partner is a company or an individual who owns and manages (wholly or part of) online content on their websites powered by Prakash Furniture Mall.

We share email addresses/mobile number(s) with agents and Alliance partners. The agents and Alliance partners use the email address/mobile number(s) to confirm the deliveries, send notices and offer services related to the service.

We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to any other third parties unless:

Required by special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure;
To help investigate, prevent or take actions regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of Prakash Furniture Mall terms of use or to defend against legal claims;

We have your permission to provide products or services you’ve requested

We reserve the right to disclose your personal identifiable, mobile number and email address information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our websites.

What choices are available to you regarding collection, use and distribution of your information?

You can accept or decline the cookies. All websites that are customizable require that you accept cookies. You must also accept cookies to register as someone for access to some of our services. For information on how to set your browser to alert you to cookies, or to reject cookies, go to http://www.cookiecentral.com/

What security procedures are in place to protect information from loss, misuse or alteration?

To protect your privacy and security, we will verify your identity before granting access or making changes to your personally identifying information. If you have registered your profile on Prakash Furniture Mall, your Prakash Furniture Mall ID and Password are required in order to access your profile information.

To protect you against the loss, misuse and alteration of the information under our control, we have in place appropriate physical, electronic and managerial procedures. For example, our servers are accessible only to authorized personnel and your information is shared with respective personnel on need-to-know basis to complete the transaction and to provide the services requested by you.

Although we will endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this website, you agree that Prakash Furniture Mall will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

We follow generally accepted industry standards to protect the personal information and email addresses submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information and email address, we cannot guarantee its absolute security.

If you have any questions about security on our website, you can send email us at prakashfurniturebwr@gmail.com

How can you correct inaccuracies in the information?

To correct or update any information you have provided, our websites allow you to do it online.

Policy updates

We reserve the right to change or update this policy at any time by placing a prominent notice on our website. Such changes shall be effective immediately upon posting to this website.

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, or by means of a notice on our homepage.

If we decide to make changes in our email practices, we will post those changes to this privacy policy, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.